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KEEPING PLAY IN BALANCE

Responsible Gambling

Practical guidance for setting limits, recognising harmful patterns and finding confidential support when gambling stops feeling manageable.

Last updated: September 2026
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Gambling is entertainment, not income Set limits before you start Keep control during a session Warning signs to take seriously Use available control tools Taking a break or self-excluding Free and confidential support Protect finances and personal wellbeing When the situation feels urgent

Gambling is entertainment, not income

Every casino game and bet involves risk. Outcomes are uncertain and losing is always possible. Do not treat gambling as a way to earn money, recover debt or solve financial pressure.

Set limits before you start

Choose a fixed entertainment budget and time limit before playing. Use only money left after essential expenses and savings. Decide the stopping point in advance, and do not increase it because of a win, loss or near miss.

Keep control during a session

  • Take regular breaks and avoid long, uninterrupted sessions.
  • Do not chase losses or raise stakes to change your mood.
  • Avoid gambling when tired, distressed or affected by alcohol or drugs.
  • Check time and spending against the limit you set.

Warning signs to take seriously

Warning signs can include hiding gambling, borrowing money to play, missing obligations, thinking constantly about the next session, trying to win back losses or feeling anxious when unable to gamble. More than one sign is a strong reason to pause and seek support.

Use available control tools

Where the account service provides them, use deposit limits, time reminders, cool-off periods, marketing controls and self-exclusion. A technical tool works best when combined with practical steps such as removing saved payment methods and telling someone you trust.

Taking a break or self-excluding

If limits are repeatedly difficult to keep, stop gambling and use the exclusion options available through the relevant service. For licensed Australian interactive wagering services, BetStop provides a national self-exclusion route. Casino-style services may be subject to different legal restrictions and support routes.

Free and confidential support

Gambling Help Online provides free, confidential support across Australia at any time. Visit gamblinghelponline.org.au or call 800 858 855 Support is also available for family members and friends affected by someone else’s gambling.

Protect finances and personal wellbeing

Keep gambling separate from rent, food, bills, credit and borrowed money. If gambling has affected debt, work, sleep, relationships or mental health, stop and speak with a qualified counsellor, financial counsellor or healthcare professional.

When the situation feels urgent

If you or someone else is in immediate danger, contact emergency services in your location. Gambling support is valuable, but it does not replace urgent medical, mental-health or crisis assistance.

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